Transform Your Notes, Transform Your Care

NoteBuddy provides AI case notes for community services—turning raw documentation into structured, compliant reports.

AI case notes for community services

It’s time to put people first.

A growing number of services are overwhelmed by admin—NoteBuddy is here to change that.

Hours Lost
Hours Lost
0

Per worker, every week

Manual paperwork is costing frontline teams a full workday—every single week.

Of Calls
Of Calls Unanswered
0 %

due to operational inefficiences in the homelessness sector

Poor systems slow response time, delay care, and increase burnout.

Lost Per Worker annually
Lost Per Worker, Annually
$ 0 +

From time wasted on documentation

NoteBuddy turns that into saved time, happier teams, and better service delivery.

Privacy & Compliance

At NoteBuddy, we prioritise protecting vulnerable clients. Our AI case notes for community services ensure client data remains secure, so you can focus on what matters most: meaningful, confidential conversations

No Data Storage

No Data Storage

Notes, reports, and audio are never saved—everything stays on the user’s device.

No AI Training

No AI Training

User data is never used to train AI models.

No Third-Party Sharing

No Third-Party Sharing

No selling or sharing of data.

Built for Compliance

Built for Compliance

Meets all Australian Data Standards and industry regulations, safeguarding sensitive client information with every use.

No Audio Storage

No Client Voices Recorded

Only the case manager’s notes or voice memos are captured—client interactions are never recorded, ensuring complete confidentiality.

User-Controlled Data

User-Controlled Data

All reports are stored locally and can be deleted at any time.

Good for teams. Better for care.

$17k Saved

Per worker, every year

Reducing admin time doesn’t just boost care—it delivers serious cost savings for your organisation

8-10 Hours

Saved per worker, every week

That’s valuable time returned to your frontline team every week.

50% faster

Processing time reduced by 50%

Automate documentation and referrals with AI, so case managers can focus on client care and key decisions

Note Buddy Features

Your AI Admin

Supports your work, not takes over—AI streamlines your notes, saving you time to focus on what matters most

 

01
Smart Reports & Letters

Generate referrals, case summaries, reports and more in seconds

02
Save 2-3 Hours Daily

Slash admin time and boost team productivity

 

03
Consistent & Compliant Notes

Standardised reports reports ensure accuracy, compliance, and seamless support during audits and reviews

04
Tailored to Your Organisation and Team

Custom templates ensure NoteBuddy works exactly how you need it—no extra steps required

 
05
Adapts to Every Case Manager’s Style

Whether it's voice-to-text, shorthand, or photos of written notes, NoteBuddy works the way each case manager does, while ensuring consistency with team goals and standards

06

Want to see NoteBuddy in action?

Get a free demonstration, explore how NoteBuddy’s AI case notes for community services can save your team 2–3 hours per day, and discover how it fits your organisation’s needs.

Frequently Asked Questions

Contact us for a 14-day free trial and experience the benefits of AI-powered case notes in your daily workflow.

At NoteBuddy, we’re more than just a note-taking tool — we’re your partner in simplifying documentation, making it faster and more ethical.

  • Tailored for the Sector: Built specifically for community services, NoteBuddy aligns with person-centred, trauma-informed care principles.

  • Ethical & Trauma-Informed: We respect client dignity and privacy, with top-level confidentiality and data protection.

  • Easy to Integrate: Our tool is user-friendly, even for non-tech-savvy staff, and we ensure a smooth adoption process.

  • Designed for Your Needs: Whether in aged care, homelessness, drug and alcohol, mental health, or other sectors, NoteBuddy helps reduce burnout and gives you more time for quality client care.

All notes and reports are saved encrypted locally on your device and can be deleted at any time.

You can open a support ticket on the platform or contact support@notebuddy.com.au.

Yes, reports can be copied, downloaded, or integrated into your organisation’s workflow.

Yes, NoteBuddy follows Australian privacy laws and does not store any user data.

If you’re interested in how AI is being used responsibly in Australia, you can read Australia’s AI Ethics Framework, developed by the Department of Industry, Science and Resources.

To understand how privacy is regulated in Australia, you can visit the Australian Privacy Act overview on the Office of the Australian Information Commissioner’s website.